EA Technology is a well-established, positive culture-based company with innovation and creativity at our core. We are a forward-thinking business, and we live by our values: Collaboration, Creativity, Integrity and Impact. This ensures employee wellbeing is always at the forefront, and our amazing people have the autonomy to do their best work.
We encourage and cultivate individual creativeness, understanding that every person at EA Technology is critical to achieving our company goals. This spirit impacts our internal culture and the positive way we interact which is why so many of our employees stay with us long term.
We’re looking for a Product Operations Engineer (AIM/Invest) to join our Delivery & Product Operations team on a fixed-term basis to provide maternity cover. So, if you’re a technically minded operations professional with strong problem-solving skills and experience supporting software deployments, we would be delighted to hear from you!
About the role:
This is an exciting opportunity to support the delivery, deployment and live operation of AIM/Invest solutions. You will play a key role in configuring customer environments, supporting operational stability and ensuring delivery activities are completed to a high standard.
Working closely with the Delivery & Product Operations Lead and senior engineers, you will contribute to scalable, product-led delivery approaches while supporting ongoing operational and customer requirements.
• Configure and deploy AIM/Invest solutions into customer environments, including models, data interfaces and system configurations
• Support solution deployment activities, including validation, testing and handover into live operation
• Use SQL and related tooling to support configuration validation, troubleshooting and system analysis
• Support onboarding and stabilisation of new customer environments
• Manage operational system activities including database setup, monitoring, backups and health checks
• Investigate and resolve operational and delivery issues using structured problem-solving approaches
• Contribute to improving deployment standards, documentation and operational processes
• Ensure delivery and configuration activities follow defined standards and governance processes
• Support the transition from bespoke delivery approaches to more standardised, product-led solutions
• Work collaboratively with delivery, engineering and support teams to ensure alignment with priorities and customer commitments
What we’ll need from you:
• Experience supporting software deployments and operational environments
• Experience working with databases, integrations or structured data configurations
• Strong troubleshooting and problem-solving skills
• Ability to follow operational standards, runbooks and change control procedures
• High attention to detail and strong documentation skills
• Ability to communicate clearly with both customers and internal stakeholders
• Strong organisational skills and ability to manage multiple priorities
Desirable:
• SQL and data handling experience
• Exposure to cloud services, monitoring tools or automation/scripting
• Experience working in environments transitioning from bespoke delivery to product-led approaches
What we can offer you:
At EA Technology, we believe in growing with our people. In addition to a great working environment, we offer you:
• Competitive salary + company performance bonus
• Career development opportunities: We offer genuine pathways for growth within our company
• Work-life balance: With flexible working options, we support our employees in balancing their professional and personal lives
• A truly collaborative and supportive work environment where amazing colleagues inspire each other every day!•